Does your roof need replacing?

A: We usually do not require a deposit prior to the job unless there are custom products required. If a deposit is needed, we will let you know when we quote.
You will normally receive 2 invoices:

1. The first invoice will be provided after we erect the scaffold and deliver the materials. It is usually about 70% of the total job cost.
2. The second and usually final invoice is provided when we remove scaffold upon completion of the roofing, and it will he balance owing including any agreed variations.

Each is due 7 days from the date of invoice. 

/wp-content/uploads/2021/04/Workmanship-warranty-sample.pdfA: We warrant our installation workmanship and provide a range of robust product warranties from the manufacturers of the roofing systems we install.
You can read our workmanship warranty terms here; and see the range of product warranty terms here. Roofing system product warranties generally range from 15-25 years.
Our workmanship warranty will extend 5 years from the date of completion, and it’s worth remembering that we’ve been doing this for over 30 years- we’re not going anywhere!

A: You can see colour options here. Bear in mind that some suppliers have restrictions on certain colours which can affect the cost or availability. We can advise you about which.
We STRONGLY recommend that you take some time to see finished roofs in the colours you are considering. We would be very happy to tell you where you can view finished roofs in your selected colour and style.

When you accept our quote, we will contact you to schedule your project.
Once a date is agreed, the general process will be something like this:
Disclaimer: The below is an average time frame for an average roof. Roofs differing significantly in size, scope, complexity and access would mean much longer time frames.

Step 1: Confirm date of installation with you by email. The date is worked out around our current workload and other factors including when is the most suitable time for you or the tenants.

Step 2: Power lines wrapped (If applicable). Approx. 1 day to 1 week prior to scaffold erection The power lines are wrapped by an electrician prior to any work commencing. This is to avoid electrocution to workers whilst work is being carried out on site. This is required by Law. In some instances more than one line must be wrapped. Our cost for the power wrap is noted on our quotation (Typically $450.00 + GST).

Step 3: Scaffold erected. Usually 1 to 2 days for average size homes .

Step 4: Job measured, materials ordered and delivered to site 1-5 days. Most times we have pre-measured and ordered so the materials will be delivered immediately after scaffold erection but sometimes we must have the scaffold erected for the measure to be undertaken in this instance materials will be delivered to site 4-5 days after scaffold erection. Materials are delivered and stacked on site by hiab or hand. We clear the area to store materials with you prior and make sure it is not blocking entrance ways or driveways.

Step 5: Invoice 1 sent. This is sent after we erect the scaffold and deliver the materials this is approx. 70 percent of the total job cost and is a 7 day invoice. 

Step 6: Re-roof and other works under-taken. The length of this depends entirely on the size, shape and complexity of the house. Some simple roofs are sheeted in within 1 day whilst complex tile re-roofs can take 2 weeks to install. Other factors to influence this time frame is weather and the rare event of a roofer calling in sick(maybe not include) Approx. to 1-14 days with an average of 5 days

Step 7: Flashings measured and ordered. Flashings are the finishing touches and some flashings are measured on site specifically to fit where the roof sheets terminate, which means all roof sheets must be installed prior to these flashings being measured. The lead time is approx. 3-5 days for these flashings to be manufactured. It is not unusual for no work to be happening on site whilst we wait for these to be manufactured.

Step 8: Flashings installed. This is the finishing touch on the roof and on an average size house takes approx. 2 days (more for complex and large houses)

Step 9: Roofers QA. The foreman roofer is responsible for a formalised quality assurance check on site with our QA app which is then submitted to the production manager 1 hour

Step 10: Site cleaned. The roofers clean up behind themselves each day usually stacking the old iron on site in one area for our clean up person to come and collect in one go for recycling. On the final day all small debris and rubbish should be completely cleaned from site. 1 day

Step 11: Job inspected. The production manager will inspect the job and the clean up and have any issues attended to. The production manager is completing the formalised QA procedure again.

Step 12: Scaffold removed. The scaffold generally takes 1 to 2 days to dismantle and remove from site

Step 13: Final invoice sent. The remainder of the job is then invoiced and any variations charged at this time if applicable.

Step 14: Warranties applied for. Manufacturer warranties can be applied for at the completion of the project and take on average 1 to 2 weeks to be issued dependant on the manufacturers workload.

Step 15: Warranties issued. We often drop these in in person or if requested we email them.

We generally allow 1 month of scaffold hire to allow for inclement weather and other factors and we generally like to complete re-roofs within a 2-3 week lead time from scaffold erection to dismantling.